Ticketmaster Experience

Beat the queues with mobile ordering

Ticketmaster Experience brings mobile ordering to your venue.

With a smartphone in every pocket, mobile ordering uses the latest tech to remove the old-fashioned queue.

Let your customers pre-order their food and drinks from your own branded app.

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No one likes to wait

Ticketmaster Experience removes the queue for a better customer experience.

With no need for waiting, customers can spend time enjoying the event and choosing their next order.

Get ahead of the game and receive pre-orders before the event has even started, ready to go for when your customers arrive.


“We have been impressed with the flexibility of the platform and how it can offer opportunities for not just interval pre-ordering but also pre and post-show collection. We are especially looking forward to gaining further insight to our customer's ordering behaviour so that we can improve our customer service even further.“

Rachel Maryan Head of Operations, Portsmouth Guildhall

Key benefits

  • Increase revenue & margins
  • Increase customer satisfaction
  • Message fans directly
  • Get in-depth customer data
  • Increase stock control
  • Easily integrate with POS

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